Shipping,Return And Refund

This policy outlines our shipping, return, and refund terms to ensure transparency and a smooth customer experience.

📦 SHIPPING POLICY

Order Processing:

  • Orders are processed within 1–3 business days (excluding Sundays and public holidays)

Delivery Time:

  • Estimated delivery time across India is 5–10 business days

Shipping Charges:

  • Shipping charges (if applicable) are shown at checkout before payment

Tracking:

  • Tracking details will be shared via email once your order is shipped

Delays:

  • Delivery may be delayed due to logistics issues, high demand, or unforeseen circumstances

Incorrect Address:

  • Customers are responsible for providing accurate shipping details

🔁 RETURN POLICY

Return Eligibility:

  • Returns must be requested within 7 days of delivery

  • Product must be unused and in original packaging

Non-Returnable Items:

  • Used or damaged items (not caused by us)

  • Products without original packaging

  • Certain personal-use or hygiene items

Damaged or Wrong Product:

  • Report within 48 hours of delivery with photo/video proof

💰 REFUND POLICY

Refund Process:

  • Once approved, refunds are processed within 5–7 business days

Refund Method:

  • Online payments → refunded to original payment method

  • Cash on Delivery (COD) → refunded via bank transfer or store credit

Cancellation:

  • Orders can be canceled within 12 hours of placing the order

📩 CONTACT FOR SUPPORT

To request a return, refund, or for any issue:
📧 trendnest47@gmail.com

We are committed to providing a fair and transparent shopping experience at TrendNest.